Reference

How 66 2d Protects Your Privacy

When you open an account with us, your personal data and payment details are the foundation of your account security.

Data collected only for account operationPayment info encrypted end-to-endYour data never sold to third parties
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66 2d How 66 2d Protects Your Privacy
GET IN TOUCH

How to Contact Us About Your Data

Team online

Live Chat

Open the chat window in your lobby or on this site. Our team in Medan responds daily between 08:00 and 23:00 Western Indonesia Time to answer privacy questions and help you request copies of your personal data.

Email Support

Send your data request or privacy concern to [email protected] with your account email. We aim to respond within 48 hours with details on how we store and use your information.

In-App Settings

Head to Account > Privacy & Data in the mobile app or web lobby to view your stored information, download your data, or update your contact preferences directly without waiting for support.

YOUR SECURITY

Account Security and Data Protection

Encrypted Payments

All transactions via DANA, OVO, GoPay, and QRIS are encrypted using TLS 1.2 protocols. Your payment credentials remain on your bank's servers; we receive only a secure token to process your deposit or withdrawal.

Two-Factor Authentication

Enable two-factor auth in your account settings to require an OTP code (sent to your registered phone number) before any login or withdrawal. This protects your account even if someone obtains your password.

Data Retention Policy

We retain your personal data only as long as your account is active. After account closure, non-transactional data is deleted within 90 days; transaction records are kept for two years to comply with local financial regulations where applicable.

Third-Party Audit

Our privacy and security practices are reviewed annually by external compliance partners. These audits verify that your data is encrypted, access is logged, and our systems meet local data protection standards.

Cookie and Tracking

We use essential cookies to keep you logged in and remember your game preferences. Analytical cookies track how you navigate the lobby so we can fix bugs and improve performance; you can disable these in your browser at any time.

Update or Delete Your Data

Request changes to your name, email, or phone number through Account Settings or by emailing [email protected]. Account deletion is permanent and will suspend all active sessions, pending withdrawals, and game history after 30 days.

Privacy Policy FAQs

Non-essential personal data (name, email, phone) is deleted within 90 days of closure. Payment and transaction records are retained for two years per local financial law requirements. Your play history and account balance are erased. You may request a data export before closure by emailing [email protected].

Your payment method credentials never reach our servers directly. Instead, each deposit or withdrawal is processed through your bank's encrypted gateway. We store only a tokenized reference to your account, not the account number itself. All traffic uses TLS 1.2 encryption.

Yes. Go to Account > Privacy & Data in the lobby to download a full export of your stored information, including registration details, payment history, and device logs. Exports are usually ready within 24 hours. You may also request this via email at [email protected].

No. We never sell, rent, or share your personal data with external marketers, data brokers, or advertisers. Your information is used only to operate your account, process payments, detect fraud, and meet local legal obligations. Third-party vendors under contract sign data processing agreements requiring the same privacy standards.

Essential cookies keep you logged in and store your lobby preferences; these cannot be disabled. Analytical cookies track gameplay and page navigation to help us improve the site. You can disable analytical cookies in your browser settings or through the Privacy & Data menu in your account without affecting core functionality.

Transaction records—deposits, withdrawals, game plays, and balance statements—are retained for two years after the transaction date where local law permits, or for the duration mandated by your local regulator. This ensures you can verify past payouts and we can comply with audit requirements.

Contact our support team via live chat (08:00–23:00 Western Indonesia Time), email [email protected], or through the in-app contact form in Account Settings. For complex data-rights issues, we'll escalate to our privacy officer and respond within 48 hours with next steps.

Related Pages

66 2d Indonesia FAQ 66 2d Login About Us Register